FAQs
Find answers to the most common questions about our tools, products, and services. Whether you need help with ordering, shipping, or product features, our FAQ is here to guide you quickly and easily.
Shopping at Made Here
Made Here is a Winnipeg gift shop and online store featuring products from Manitoba makers, artists and small businesses. Our collection includes apparel, art, food and drink, home goods, bath and beauty products, jewellery, stationery and more.
Our shop focuses on products created by Manitoba makers, artists and small businesses. We do carry products from local Canadian makers and artisans. Product details identify the maker behind each item so you can learn more about who you are supporting.
Many of our products are sold on consignment. When an item sells, the maker behind it receives their share of the sale. Your purchase directly supports a Manitoba creative business rather than a distant warehouse.
Possibly. Email hello@madeheremb.com with a description or photo of the item. We will check availability and contact you with next steps.
Send stock inquiries to hello@madeheremb.com. Include the product name, maker and any details such as colour, size or flavour.
Orders, pickup and shipping
Yes. Made Here ships eligible products across Canada. Shipping charges are calculated during checkout
Yes. Wait until you receive confirmation that your order is ready, then visit during regular store hours.
Made Here is located in the Richardson Centre Concourse at:
Portage & Main (Under the Fairmont Hotel)
1 Lombard Place, Suite L14
Winnipeg, Manitoba R3B 0X3
We are open Monday to Friday from 10:00 AM to 5:00 PM. We are normally closed on weekends. Follow Made Here on Instagram for occasional weekend-hour updates.
Gifts and gift boxes
Yes. Include your quantity, budget, deadline and recipient details in your gifting request. Our team will use that information to recommend an appropriate direction.
Yes. Our Build a Gift Box experience lets you choose the packaging and products that fit the person or occasion. Use the Build a Gift Box page to begin.
Yes. Our pre-made curated gifts are designed for customers who want a thoughtful local gift without having to build one from scratch.
Yes. Enter the recipient’s delivery information during checkout. Add any available gift message or customization details before completing the order.
Yes, this is our specialty. We curate Manitoba-made gifts for employees, clients, events and other business relationships. Options include different products, gift-box sizes and packaging. Start by completing the corporate gifting request form.
Returns and product concerns
All sales are final. Because our products are sold on consignment from local makers, Made Here does not offer refunds or exchanges.
Contact hello@madeheremb.com with your order information, photos and a description of the issue. Because each product comes from an independent maker, the appropriate next step may involve that maker.
Manitoba Makers
FAQs
Still have a question?
Our support team is available to answer any questions about products, orders, or shipping. You can reach us via email or phone.
